Return & Refund Policy

At Alwan Al Tayf, we strive for your complete satisfaction with our home products. If you are not entirely happy with your purchase, you can return your items within 14 days of delivery provided they are in their original condition and packaging.

Return Process

• 1.
  Initiate a Request

  Contact our customer service team via email or phone with your order number and the reason for the return.

• 2.
  Quality Inspection

  Our logistics team will schedule a pickup to inspect the item, ensuring it meets our resale standards for home decor and furniture.

• 3.
  Secure Packaging

  Please ensure the item is disassembled if necessary and placed back in its original Alwan Al Tayf protective packaging.

• 4.
  Fast Refund

  Once the return is approved, your refund will be processed to your original payment method or issued as store credit within 7-10 business days.